In an attempt to bury the hatchet, Starbucks gave its reasons as to why the viral Christmas merchandise sold out after loyal fans shared their fury on the coffee chain’s socials.<\/h2>\n
Starbucks couldn’t bear its fans any longer, and has been forced to apologize.<\/p>\n
After the coffee chain dropped its 20-ounce bear-shaped iced coffee glasses to celebrate the Christmas season, fans were outraged at their inability to get their hands on one.<\/p>\n
On November 6, the bears barely hit Starbucks’ shelves across the country before they were sold out, forcing the company to make a public apology.<\/p>\n
“The excitement for our merchandise exceeded even our biggest expectations,” Starbucks told\u00a0People<\/em><\/a>\u00a0in a Nov. 6 statement.<\/p>\n “Despite shipping more Bearista cups to coffeehouses than almost any other merchandise item this holiday season, the Bearista cup and some other items sold out fast.”<\/p>\n The statement continued: “We understand many customers were excited about the Bearista cup and apologize for the disappointment this may have caused.”<\/p>\n <\/a> Pedro Pascal Addresses His ‘Insane’ Viral Coffee Order — And Reveals Why He Drinks It! – Click image for related story<\/p>\n<\/figcaption><\/figure>\n Customers took to social media to complain that some stores only received one or two cups, with some alleging employees bought them before doors opened.<\/p>\n The clear bear-shaped includes a lid attached to a straw that when placed inside, looks like a Starbucks signature color green beanie sitting on the bear’s head.<\/p>\n Starbucks revealed the Bearista on Instagram on Wednesday, Nov. 5 where thousands of fans flocked to the comments section to share their excitement, which soon turned to disappointment.<\/p>\n <\/a> Scott Disick Gets Called Out for Only Tipping $2 on $50 Starbucks Order – Click image for related story<\/p>\n<\/figcaption><\/figure>\n “Not cool marketing Starbucks to only have 1-2 at each store and allow your baristas to buy them before customers,” one social media user wrote.<\/p>\n They continued to share their morning of searching for the viral product: “You should have had additional stock for your baristas and at least 10-20 for each store. People camped out all night to not even get one. I went to four stores (first one opened at 4:30), saw the barista put out two cups and then right as the clock struck 4:30 before opening the doors, went and purchased both of them before and acted like they didn’t get any at the store. The other three I went to only got 1 in stock and one store didn’t get any. This was all before 5:30 in the morning.”<\/p>\n Another added: “Our local store received ONE. Why are you even marketing this?”<\/p>\n<\/div>\n