{"id":2179134,"date":"2025-11-27T19:48:10","date_gmt":"2025-11-27T19:48:10","guid":{"rendered":"https:\/\/celebrity.land\/en\/?p=2179134"},"modified":"2025-11-27T19:48:10","modified_gmt":"2025-11-27T19:48:10","slug":"ticketmaster-refunds-fans-after-olivia-dean-slams-exploitative-marketplace","status":"publish","type":"post","link":"https:\/\/celebrity.land\/en\/ticketmaster-refunds-fans-after-olivia-dean-slams-exploitative-marketplace\/","title":{"rendered":"Ticketmaster refunds fans after Olivia Dean slams \u2018exploitative\u2019 marketplace"},"content":{"rendered":"<p><\/p>\n<div data-article-body=\"true\">\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Olivia Dean has slammed the ticket resale market as \u201cexploitative\u201d after securing partial refunds for fans from Ticketmaster.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">The star\u2019s comments come after some resale tickets were reportedly put on ticketing platforms at above face value.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">After Ticketmaster agreed to offer fans a partial refund, Dean urged the music industry to \u201cprotect people\u201d and \u201ccommunity\u201d by opting to cap re-sale tickets and ensure live music remains \u201caccessible for all\u201d.<\/p>\n<figure class=\"relative mb-4\">\n<div class=\"relative\"><button aria-label=\"View larger image\" class=\"group absolute bottom-3 right-3 size-10 md:size-[50px] lg:inset-0 lg:size-full lg:bg-transparent\" data-ylk=\"elm:expand;itc:1;sec:image-lightbox;slk:lightbox-open;\"><span class=\"absolute bottom-0 right-0 rounded-full bg-white p-3 opacity-100 shadow-elevation-3 transition-opacity duration-300 group-hover:block group-hover:opacity-100 md:p-[17px] lg:bottom-6 lg:right-6 lg:bg-white\/90 lg:p-5 lg:opacity-0 lg:shadow-none\"><svg viewbox=\"0 0 22 22\" aria-hidden=\"true\" class=\"size-4 lg:size-6\" width=\"22\" height=\"22\"><path d=\"M12.372.92c0-.506.41-.916.915-.916L21 0l-.004 7.712a.917.917 0 0 1-1.832 0V3.183l-6.827 6.828-1.349-1.348 6.828-6.828h-4.529a.915.915 0 0 1-.915-.915M1.835 17.816l6.828-6.828 1.349 1.349-6.829 6.827h4.529a.915.915 0 0 1 0 1.831L0 21l.004-7.713a.916.916 0 0 1 1.831 0z\"\/><\/svg><\/span><\/button><dialog aria-label=\"Modal dialogue\" aria-modal=\"true\" class=\"fixed inset-0 z-4 size-full max-h-none max-w-none bg-white hidden\"\/><\/div><figcaption class=\"relative text-sm mt-1 pr-2.5\">\n<p>Olivia Dean performing at Westminster Abbey in London (Jordan Pettitt\/PA)<\/p>\n<\/figcaption><\/figure>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">In a statement shared on her Instagram story on Thursday, Dean said: \u201cAfter many conversations with my team, Ticketmaster and AXS have agreed to refund the difference to anyone who has paid over face value for a ticket and will cap all future ticket resale prices to face value for the North American run of the tour.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">\u201cEvery artist and their team should be granted the option to cap re-sale at face value ahead of on sale, to keep the live music space accessible for all.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">\u201cThe secondary ticket market is an exploitative and unregulated space and we as an industry have a responsibility to protect people and our community.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">\u201cThank you for your patience and I\u2019m looking forward to seeing all you real humans at the show.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">\u201cSTOP THE BOTS.\u201d<\/p>\n<figure class=\"relative mb-4\">\n<div class=\"relative\"><img alt=\"Glastonbury Festival 2024\" loading=\"lazy\" width=\"640\" height=\"427\" decoding=\"async\" data-nimg=\"1\" class=\"rounded-lg\" style=\"color:transparent\" src=\"https:\/\/s.yimg.com\/ny\/api\/res\/1.2\/mWqexvEuZOWSAci6Vc5eog--\/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTY0MTtjZj13ZWJw\/https:\/\/media.zenfs.com\/en\/snappa_entertainment_819\/9bf0f10e27583bd225454f32ab69d9b5\"\/><button aria-label=\"View larger image\" class=\"group absolute bottom-3 right-3 size-10 md:size-[50px] lg:inset-0 lg:size-full lg:bg-transparent\" data-ylk=\"elm:expand;itc:1;sec:image-lightbox;slk:lightbox-open;\"><span class=\"absolute bottom-0 right-0 rounded-full bg-white p-3 opacity-100 shadow-elevation-3 transition-opacity duration-300 group-hover:block group-hover:opacity-100 md:p-[17px] lg:bottom-6 lg:right-6 lg:bg-white\/90 lg:p-5 lg:opacity-0 lg:shadow-none\"><svg viewbox=\"0 0 22 22\" aria-hidden=\"true\" class=\"size-4 lg:size-6\" width=\"22\" height=\"22\"><path d=\"M12.372.92c0-.506.41-.916.915-.916L21 0l-.004 7.712a.917.917 0 0 1-1.832 0V3.183l-6.827 6.828-1.349-1.348 6.828-6.828h-4.529a.915.915 0 0 1-.915-.915M1.835 17.816l6.828-6.828 1.349 1.349-6.829 6.827h4.529a.915.915 0 0 1 0 1.831L0 21l.004-7.713a.916.916 0 0 1 1.831 0z\"\/><\/svg><\/span><\/button><dialog aria-label=\"Modal dialogue\" aria-modal=\"true\" class=\"fixed inset-0 z-4 size-full max-h-none max-w-none bg-white hidden\"\/><\/div><figcaption class=\"relative text-sm mt-1 pr-2.5\">\n<p>Olivia Dean performs on the pyramid stage at Glastonbury Festival at Worthy Farm in Somerset (Ben Birchall\/PA)<\/p>\n<\/figcaption><\/figure>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Ticketmaster announced on Wednesday that it would issue partial refunds for fans who have already purchased resale tickets for the tour and reflect the difference between the original price set by the tour and the price charged by the individual reseller.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">It also said the refunds would be processed by December 10.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">It comes after ministers confirmed plans to make it illegal for tickets to concerts, theatre, comedy, sport and other live events to be resold for more than their original cost.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Michael Rapino, chief executive at Live Nation Entertainment, Ticketmaster\u2019s parent company, said: \u201cWe share Olivia\u2019s desire to keep live music accessible and ensure fans have the best access to affordable tickets.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">\u201cWhile we can\u2019t require other marketplaces to honour artists\u2019 resale preferences, we echo Olivia\u2019s call to do better and have taken steps to lead by example.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">\u201cWe hope efforts like this help fans afford another show they\u2019ve been considering \u2013 or discover someone new.\u201d<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Earlier this year, a Competition and Markets Authority (CMA) investigation was launched into the way Ticketmaster sold Oasis tickets in 2024.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">The probe found\u00a0Ticketmaster\u00a0did not tell fans waiting in lengthy queues that standing tickets were being sold at two different prices, and that prices would jump as soon as the cheap tickets sold out.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Ticketmaster\u00a0sold some \u201cplatinum\u201d tickets at almost two and a half times the price of \u201cstandard\u201d tickets, without sufficient explanation that these offered no additional benefits in the same areas of the venue, the CMA said.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">In response, the CMA said\u00a0Ticketmaster\u00a0must now tell fans 24 hours in advance if a tiered pricing system is being used, as it was for Oasis standing tickets.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Tickets for the band\u2019s reunion gigs, which were their first in 16 years, were also seen listed on secondary ticket resale websites for thousands of pounds.<\/p>\n<\/div>\n<p><em> \u2018 The preceding article may include information circulated by third parties \u2019 <\/em><\/p>\n<p><em> \u2018 Some details of this article were extracted from the following source uk.news.yahoo.com \u2019 <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Olivia Dean has slammed the ticket resale market as \u201cexploitative\u201d after securing partial refunds for fans from Ticketmaster. The star\u2019s comments come after some resale tickets were reportedly put on ticketing platforms at above face value. After Ticketmaster agreed to offer fans a partial refund, Dean urged the music industry to \u201cprotect people\u201d and \u201ccommunity\u201d [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2179135,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_jetpack_memberships_contains_paid_content":false,"jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"jnews_social_meta":[],"footnotes":""},"categories":[25172],"tags":[419522,317204,367642,419521,419520,419519,312145],"class_list":["post-2179134","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-entertainment","tag-face-value","tag-fans","tag-olivia-dean","tag-partial-refund","tag-partial-refunds","tag-ticket-resale","tag-ticketmaster"],"jetpack_featured_media_url":"https:\/\/celebrity.land\/en\/wp-content\/uploads\/2025\/11\/Ticketmaster-refunds-fans-after-Olivia-Dean-slams-\u2018exploitative-marketplace.jpeg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/posts\/2179134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/comments?post=2179134"}],"version-history":[{"count":1,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/posts\/2179134\/revisions"}],"predecessor-version":[{"id":2179136,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/posts\/2179134\/revisions\/2179136"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/media\/2179135"}],"wp:attachment":[{"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/media?parent=2179134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/categories?post=2179134"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/tags?post=2179134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}