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AI-generated summary reviewed by our newsroom.<\/p>\n<\/div>\n
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Read our AI Policy.<\/a><\/p>\n <\/p>\n <\/p>\n <\/ul>\n<\/div>\n<\/div>\n <\/p>\n Storms, scheduling conflicts and illness have shaken up several recent Raleigh shows, leaving ticket holders with questions. Here\u2019s what venues and Ticketmaster say about your rights when an event is delayed, postponed or canceled.<\/p>\n <\/p>\n Here are key takeaways:<\/p>\n <\/p>\n \u2022 Alabama Shakes delay:<\/b> A storm pushed back the sold-out Alabama Shakes concert at Red Hat Amphitheater on April 25 by about 90 minutes, with the venue telling fans to evacuate to vehicles and parking garages due to lightning, The News & Observer previously reported<\/u><\/a>.<\/p>\n <\/p>\n \u2022 Rain or shine policy:<\/b> Red Hat Amphitheater calls itself a \u201crain or shine venue\u201d but may \u201cpause, delay, or cancel\u201d for severe conditions like thunderstorms and high winds. Ticketmaster says concertgoers \u201cbear all risks of inclement weather.\u201d<\/p>\n <\/p>\n \u2022 Refund rules:<\/b> If an event is canceled, the Lenovo Center said refunds go to the \u201coriginal point of purchase.\u201d If rescheduled, tickets are honored on the new date \u2014 and refunds are only available if the event organizer authorizes them, The N&O previously reported<\/a>.<\/p>\n <\/p>\n \u2022 Other shake-ups:<\/b> Comedian Gabriel Iglesias postponed his April 3 show at the Lenovo Center due to a scheduling conflict. Taylor Tomlinson canceled a February show at the Martin Marietta Center for the Performing Arts due to illness, Jimmy O. Yang pushed his show from October 2025 to March 2026, and a Women\u2019s Empowerment event at the Lenovo Center was canceled in March.<\/p>\n <\/p>\n \u2022 No expense reimbursement:<\/b> Ticketmaster says it\u2019s not liable for travel or hotel costs tied to canceled or rescheduled shows.<\/p>\n <\/p>\n \u2022 Stay informed:<\/b> Venues encourage fans to monitor social media. You also can check your Ticketmaster account for updates before heading out.<\/p>\n <\/p>\n The summary points above were compiled with the help of AI tools and edited by journalists. The source reporting referenced above was written and edited entirely by journalists.<\/i><\/p>\n <\/p>\n<\/p>\n