Center for Technology Excellence<\/strong> at the company\u2019s Cincinnati, Ohio facility. The newly rededicated campus will serve as a centralized hub for hardware service, logistics and product distribution across ACT\u2019s portfolio of brands \u2014 consolidating capabilities that have historically been distributed across multiple locations and operating structures into a single, purpose-built operation.<\/p>\n<\/p>\n
The move reflects a broader strategic shift at ACT Entertainment. As the entertainment industry continues to integrate across disciplines and lighting, video, audio and show control increasingly converging on every project, the demands on service and support infrastructure have changed fundamentally. Live event productions, houses of worship, corporate AV environments and performing arts venues alike are deploying systems that span multiple technology categories, and the nature of the support relationship with clients has shifted as well.\u00a0\u00a0 ACT is decoupling software and hardware support facilities in order to make both engagements more efficient and beneficial to customers, bringing software and training closer to its customers while centralizing hardware service for efficiency.<\/p>\n
\u201cACT has long understood that live experience would expand beyond the walls of theater or concert halls, and now we\u2019re seeing production technology brought into almost every room where people gather,\u201d says Bob Bonniol, Chief Innovation Officer of ACT Entertainment. \u201cThis shift is underway now and our role with partners like MA Lighting and Ayrton is not simply to distribute, it is to bridge our customers\u2019 and our partners\u2019 engineering teams and ensure the tools evolve in lockstep with what designers, operators and integrators actually need \u2014 and can be serviced for those environments.\u201d<\/p>\n
The Center for Technology Excellence will house dedicated service and repair operations, centralized parts inventory and streamlined distribution logistics for ACT\u2019s family of brands, which includes tvONE, Green Hippo, Ayrton, MDG, Robert Juliat, MA Lighting, zactrack, Ultimate Support Systems, ProCo Sound, Visual Productions and others. Cincinnati has long served as the home of tvONE and Green Hippo and, by bringing these functions under one roof at an established facility with deep operational expertise, the company is positioning itself to deliver faster turnaround times, more integrated technical support and a more cohesive service experience for customers working across product categories.<\/p>\n
ACT Entertainment emphasized that the transition is designed to be seamless for existing customers and their clients. Current service contacts, warranty processes and support channels will remain active throughout the transition, and the company plans to communicate directly with customers at every stage of the rollout. For an industry where downtime on a critical project is not an option, ACT is building the Center for Technology Excellence around a simple commitment \u2014 that the support customers rely on for their most important work will only get better and never be disrupted.<\/p>\n
\u201cOur customers are buying outcomes: shows, venues, experiences, not lighting, video, signal or power products,\u201d says Ben Saltzman, CEO of ACT Entertainment. \u201cThose product categories increasingly depend on every layer working as one, and our organization should reflect that. Cincinnati\u2019s geographic position places most of our North American customers within a day\u2019s shipping reach, which makes it the right spine for a faster, more focused operational model.\u00a0 Where we manufacture, we\u2019re committing to deeper investment. Where we distribute, we\u2019re committing to partners whose roadmaps most closely align with where the market is going.\u00a0 Everything we build at ACT is in service of our customers\u2019 creativity and our industry\u2019s show-must-go-on ethos.\u201d<\/p>\n<\/p><\/div>\n
\u2018 The preceding article may include information circulated by third parties \u2019 <\/em><\/p>\n \u2018 Some details of this article were extracted from the following source www.mixonline.com \u2019 <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"Rededicated Ohio Campus Consolidates Hardware Service, Logistics and Product Distribution to Meet the Evolving Demands of an Increasingly Integrated Entertainment Industry CINCINATTI, OHIO \u2015 ACT Entertainment, one of the world\u2019s preeminent manufacturers and distributors of audio, video and lighting technology for the entertainment industry, today announced the creation of its Center for Technology Excellence at […]<\/p>\n","protected":false},"author":2,"featured_media":2464450,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"jnews_social_meta":[],"footnotes":""},"categories":[25172],"tags":[],"class_list":["post-2464449","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-entertainment"],"jetpack_featured_media_url":"https:\/\/celebrity.land\/en\/wp-content\/uploads\/2026\/06\/ACT-Entertainment-Establishes-Center-for-Technology-Excellence-at-Cincinnati-Facility.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/posts\/2464449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/comments?post=2464449"}],"version-history":[{"count":1,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/posts\/2464449\/revisions"}],"predecessor-version":[{"id":2464451,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/posts\/2464449\/revisions\/2464451"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/media\/2464450"}],"wp:attachment":[{"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/media?parent=2464449"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/categories?post=2464449"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/celebrity.land\/en\/wp-json\/wp\/v2\/tags?post=2464449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}