Let’s set the scene: Another week has gone by. You’re a YouTube TV subscriber and you have a favorite show on ABC you’d like to tune in for but its unavailable.
In fact, to your surprise, Disney’s entire lineup of channels is unavailable. This annoys you even more because you’d have to go yet another week missing out on a program you were excited to watch and there’s no sign of when the channels would return.
That’s because the Disney-owned streaming channels, including ESPN, ABC, the ACC Network and the SEC Networks, were removed from YouTube TV on Oct. 31, and haven’t been restored yet.
It’s all due to a disagreement that caused the ABC and ESPN outage stemming from the “carriage fee” YouTube pays Disney to broadcast its channels.
This follows a similar negotiating standoff the entertainment giant had with YouTube TV back in 2021 that caused an outage, but was resolved in two days, CNET reported.
To Disney, YouTube TV isn’t paying enough to stream its channels.
As a result, YouTube TV promised subscribers a $20 credit for the streaming service if the outage persisted for an extended period.
On Sunday, the streaming service announced the details of that $20 credit and a way to claim it.
So, here’s the deal.
While some YouTube subscribers will receive the $20 credit automatically, others will have to claim it online.
Per a YouTube spokesperson, subscribers who pay with Google Play billing or through their mobile service should receive the $20 credit automatically.
But for those who need to claim the $20 credit, be sure to refer to an email from YouTube TV this week. After you’ve pulled up the email, follow these instructions:
Log in to YouTube.com with a web browser
Click or tap on your profile picture
At the bottom of the menu on the left, select Updates.
On the following screen, which explains the Disney channels outage, click or tap the blue button marked Claim Credit.
Emails from YouTube TV began Saturday night, and some Reddit users have reported receiving the credit. All of the credits for YouTube TV subscribers should be issued by Wednesday, according to Variety.
Once received, the $20 credit should be applied to the next billing cycle.
On the off chance that the outage persists past this point, many are wondering if another credit will be issued.
In response to that, a spokesperson shared, “This is a situation that is evolving, and we will let subscribers know of future additional credit offers. Our main priority is to reach an agreement that restores Disney’s content to YouTube TV.”
Read the original article on pennlive.com.
‘ The preceding article may include information circulated by third parties ’
‘ Some details of this article were extracted from the following source www.yahoo.com ’
